Privacy Policy

Privacy Policy

SafeRoute Consortium Services
Your Compliance, Our Priority.

SafeRoute Consortium Services (“SafeRoute,” “we,” “our,” or “us”) is committed to protecting the privacy, confidentiality, and security of the personal and business information entrusted to us. This Privacy Policy explains how we collect, use, store, and disclose information in connection with our DOT and FMCSA compliance, Clearinghouse support, and related services.

Information We Collect

We may collect the following types of information when you engage our services, visit our website, or communicate with us:

Personal Information:

  • Name, address, email address, and phone number

  • Driver’s license or CDL information

  • Date of birth and identification details

  • Employer or company affiliation

Business & Compliance Information:

  • DOT and FMCSA registration details

  • Clearinghouse account information

  • Drug and alcohol testing records as authorized

  • Employer and driver compliance documentation

Technical Information:

  • IP address, browser type, and website usage data

  • Appointment booking and form submission data

How We Use Your Information

We use collected information to:

  • Provide DOT and FMCSA compliance services

  • Assist with Clearinghouse registration, queries, and reporting

  • Communicate with clients regarding services, appointments, and compliance updates

  • Coordinate with Medical Review Officers (MROs), laboratories, and authorized partners

  • Maintain accurate records and documentation

  • Improve our services and website functionality

  • Meet legal, regulatory, and contractual obligations

Information Sharing & Disclosure

We do not sell or rent personal information. Information may be shared only with:

  • Authorized Medical Review Officers (MROs)

  • Partner laboratories and testing providers

  • FMCSA Clearinghouse and regulatory entities as required

  • Service providers who assist in delivering compliance-related services

  • Legal authorities when required by law, subpoena, or regulatory request

All disclosures are limited to what is necessary to fulfill compliance and service obligations.

Confidentiality & Data Protection

We maintain administrative, technical, and physical safeguards to protect personal and business information from unauthorized access, disclosure, alteration, or misuse. Access to sensitive data is restricted to authorized personnel who require the information to perform their job functions.

Legal Drug Testing Records

Testing records and compliance documentation are maintained in accordance with applicable federal and state regulations. Results and reports are released only to authorized parties, the paying party of record, or regulatory entities with proper legal authority.

Client Rights

Clients and drivers may request to:

  • Review their personal information on file

  • Request corrections to inaccurate or incomplete information

  • Request limitations on information use where permitted by law

Requests must be submitted in writing and may require identity verification prior to processing.

Website Cookies & Tracking

Our website may use cookies or similar technologies to enhance user experience, track site performance, and analyze usage patterns. Users may adjust browser settings to disable cookies, though this may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites or services. SafeRoute is not responsible for the privacy practices or content of external sites. We encourage users to review the privacy policies of any third-party platforms they access.

Data Retention

We retain personal and compliance-related information only for as long as necessary to fulfill service obligations, meet regulatory requirements, and comply with legal and contractual recordkeeping standards.

Policy Updates & Modifications

SafeRoute Consortium Services reserves the right to update this Privacy Policy at any time. Updates will be posted on our website and become effective upon publication.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

SafeRoute Consortium Services
📧 Email: info@saferouteconsortium.com
📞 Phone: [Insert Business Number]
🌐 Website: www.saferouteconsortium.com